Many of our AVG customers ask about how to temporarily disable AVG 2011 protection for Troubleshooting or Malware removal

  1. Right click on the AVG icon on the task bar and choose open AVG user interface
  2. On the menu bar, click tools
  3. Click advanced settings
  4. In the advanced settings screen, scroll down to Temporarily disable AVG protection
  5. Once you click on it in the right hand pane, tick the box for Temporarily disable AVG protection
  6. Click apply
  7. A box will open, select 5, 10, or 15 minute intervals, then click disable real time protection button
  8. Click ok
  9. You will see all of the components disabled.
  10. They will re-enable themselves after the specified time has expired