What are Managed IT Services?

Managed Services is a business that continues to grow and become more relevant to small and medium sized businesses, especially with the expanding complexity of technology, alongside threats to privacy and security. Managed IT Services provide businesses with monitoring and managing of selected IT systems and functions. The customer agrees to a contract that covers specific services at a specific price. This enables the business owner to see what he/she is paying for and how it will work in the budget. Managed Services can provide 24/7 support, remote diagnostics and troubleshooting, and on-site service when needed, in addition to planning and deploying services for major projects.

Why do Companies Choose to use a Managed Service Provider?

There are many reasons why Managed Services are becoming a popular trend in the industry. While large corporations can afford to have their own internal IT department, smaller businesses do not have the same resources and often find themselves without the proper backup and security and paying more for outside experts in emergency situations. With the increase in cyber threats and the general complexity of IT for business, Managed Services can offer ease, affordability, expertise, and the ability to run a business more effectively.

Why Should a Company Invest in a Monthly Fee for It Services?

Many small business owners are faced with the challenge of spending money to improve their business, while being able to afford to do so. While a Managed Services program requires a monthly fee, it generally saves money for the business owner and protects the business from disaster or interruptions. A business owner struggling to keep up with the demands of an IT infrastructure, can fall behind with backups, security and patches and could face the likelihood of an IT outage or another problem down the road that would negatively impact the business.

How does a Managed Service Provider Benefit a business that has a Small IT Department?

MSPs act as an extension to an IT department, taking care of routine IT infrastructure, monitoring and managing around the clock, and allowing the IT staff to focus on higher value projects. Managed Services allows the business to reduce operational costs, provide a higher level of IT services, and free up the personnel to focus on strategic business issues.

A reliable Managed Service Provider will offer more than just a package of purely remote solutions. It will also offer personalized attention and a face-to-face relationship.

If you have any questions or if you’d like to speak to someone in Customer Service, please contact us.