Earlier this summer, we posted on the threats of AI to cyber security and precautions to be taken. We noted that AI tools can also be effective to businesses and MSPs in staying ahead of hackers and speeding up other business endeavors.
AI (Artificial Intelligence) seems to be everywhere in the news at the moment, with leading AI executives calling for limits to be placed on the fast pace and growth of artificial intelligence.
Where does this leave you and your business? The answer is ever evolving but there are certainly AI tools that your business can use that are beneficial. Our advice is to consult with your MSP in finding which are the best and safest methods for you to utilize.
Most importantly, organizations should have an acceptable use policy for AI. This could outline which tools can be used and which are banned. Examples of what would be banned from being submitted to an AI engine are Personal Identification Information (names, SS#, etc.,) proprietary source code and corporate passwords, unannounced financial results, and Protected Health Information.
Useful Ways for Small Businesses to Use Artificial Intelligence:
Here are some of the useful ways to use AI for your business and eliminate repetitive work, so your employees’ time can be more cost efficient.
- Marketing and content creation entail such things as social media and advertising.
- Customer service is easy with AI in drafting responses to customer questions when a personal touch is not necessary.
- Administrative tasks can be easy and quick with AI from summarizing meeting notes to drafting proposals.
- AI can foster Sales in writing follow-up emails and researching prospective clients.
- Operations is an area where AI can help by creating training materials, etc.
It is always important to have a human review the work that AI has created.
Stay tuned for more posts on safety while using AI for your organization and reach out to us for further information and how Waytek can assist in managing the use of AI for your business .
