Tech Partners

AntiVirus

  • Protect systems with one of the industry's leading antivirus vendors.
  • Discounted monthly subscription licenses available through Antivirus Vendor Program
  • SAA software verifies antivirus definition updates for select vendors.

Remote Connection

  • Remotely connect to desktops and servers using one of the industry's leading vendors.
  • Initiate text-based chat support with end users.
  • Local or domain Windows credentials required for a secured login.
  • Users can remote to their systems from the Sentinel Client Portal.

PSA Integration

  • Open API integration to Sentinel's Ticketing system and to asset or performance data collected by the Sentinel Software.
  • Synchronization with leading PSA industry vendors.
  • Asset information can be pulled from the ITS Portal into the PSA.
  • Ticketing workflows can be setup to update tickets in the PSA and Sentinel's Ticketing system.

Antispyware

  • Scan and remove threats using one of the industry's leading vendors.
  • Aggressive scan option available.
  • Deployed from the ITSupport Portal to systems using the Sentinel software.